Privacy policy

Privacy Policy

Last Updated: August 29, 2026

VidhyaEdu ("we", "our", or "us") operates the VidhyaEdu application and related services. This Privacy Policy explains how we collect, use, store, and protect information when you use our services.

By using VidhyaEdu, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use VidhyaEdu, we may collect the following information:

Personal Information

  • Student name
  • Parent/Guardian name
  • Teacher/Staff name
  • School information
  • Mobile number
  • Email address
  • Date of birth
  • Gender
  • Address
  • Class, section, roll number and academic information
  • Login credentials and account-related information

Academic Information

Schools may enter and manage information related to students, including:

  • Attendance
  • Examination and marks information
  • Subjects
  • Class and section details
  • Homework and academic activities
  • Fees and payment-related information
  • Library records
  • Other school-management information

Device and Technical Information

We may collect limited technical information required for the proper functioning and security of the application, such as:

  • Device information
  • Operating system information
  • App version
  • Log and diagnostic information
  • Device or other identifiers where required for application functionality, security, analytics, or notifications

2. How We Use Information

The information collected through VidhyaEdu may be used to:

  • Provide and maintain our services
  • Authenticate students, parents, teachers, and staff
  • Manage school and academic records
  • Provide attendance, examination, fees, library and other school-management features
  • Send important school-related notifications
  • Process and manage payments where applicable
  • Improve application performance and user experience
  • Maintain the security of our services
  • Detect and prevent unauthorized access, fraud, or misuse
  • Provide customer and technical support
  • Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to providing or improving the services without appropriate notice or consent where required by law.

3. App Permissions

VidhyaEdu may request certain device permissions depending on the features used by the user or school.

Photos / Media

Photo or media access may be required when a user needs to select or upload an image, such as a profile picture or other school-related image.

Notifications

Notification permission may be used to deliver important school-related announcements, attendance updates, examination information, fee reminders, and other relevant notifications.

Permissions are requested only when required by a particular feature. Users can manage permissions through their device settings.

4. Children's Privacy

VidhyaEdu is a school-management platform and may be used to manage information relating to students, including children.

Student accounts and information are generally managed by schools, teachers, parents/guardians, or authorized school administrators. We do not knowingly encourage children to independently provide personal information outside the authorized school or parent/guardian process.

Schools and authorized users are responsible for ensuring that information entered into the platform is collected and used in accordance with applicable laws and their own privacy obligations.

If you believe that a child's information has been provided to us improperly, please contact us using the contact information below.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

Users are responsible for keeping their login credentials confidential and should immediately notify their school administrator or us if they believe their account has been accessed without authorization.

6. Data Sharing

We may share or provide access to information only when necessary to operate VidhyaEdu and provide its services.

Information may be accessible to:

  • The school or educational institution using VidhyaEdu
  • Authorized school administrators, teachers, and staff
  • Parents or guardians where applicable
  • Service providers that help us operate, maintain, secure, or improve our services
  • Payment service providers where payment functionality is used
  • Authorities or other parties where required by applicable law

We do not sell users' personal information to third parties.

7. Third-Party Services

VidhyaEdu may use third-party services to support certain functions of the application, such as:

  • Cloud infrastructure and hosting
  • Push notifications
  • Application analytics and diagnostics
  • Payment processing
  • Security and technical services

These third-party providers may process information according to their own privacy policies and applicable requirements.

Where applicable, users should also review the privacy policies of the relevant third-party service providers.

8. Data Retention

We retain information for as long as necessary to provide our services, maintain school records, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business or security requirements.

The retention period may vary depending on the type of information and the requirements of the school or educational institution using VidhyaEdu.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

9. User Requests

Users may contact us regarding their personal information, including requests to:

  • Access information associated with their account
  • Correct inaccurate information
  • Request deletion where applicable
  • Ask questions about how their information is being used
  • Raise privacy or security concerns

Because VidhyaEdu is often operated on behalf of schools, certain student or school records may need to be requested through the relevant school administrator.

We may need to verify the identity of the person making a request before processing it.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the "Last Updated" date at the top of this Privacy Policy.

Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is handled.